The History of America's Satellite TV Service Providers

The history of satellite TV service providers in the United States goes back farther than you might think. Most people are familiar with popular current providers such as the Dish Network and DirecTV, but very few know how satellite TV has developed and evolved since its earliest beginnings in the 1970s.

The Beginnings of Satellite TV

Thirty years ago there was no such thing as satellite TV service providers, but that was about to change. Several private companies banded together in the early 1970s to launch a series of geosynchronous satellites (geosynchronous means an orbit that keeps the satellite directly above one area of the earth at all times) to transmit signals from an originating source to multiple receiving locations.

In 1976, HBO became the first programmer to deliver satellite programming to cable companies; many other programmers like Turner Broadcasting System (TBS) and the Christian Broadcasting Network (later called The Family Channel) followed suit, and the satellite television industry was poised for tremendous growth.

Big Dishes, Free Programming

As more and more programmers used satellites to deliver their programming to cable companies across the country, a Stanford University professor developed a way to receive those signals in his own home. His receiver dish, later known as a C-band dish for the frequency that it received, was quite large and quite effective. He was able to pick up signals from just about any programmer he wanted because the signals were sent out "in the clear", or without any encryption.

At one point, the professor sent HBO a check for $100 to pay for the programming he had been receiving and enjoying so much, but much to his surprise, they sent the check back to him. They informed him that they dealt only with cable companies, not individuals. And thus, a television revolution was born.

The professor published a "how to" guide for building a home satellite dish and founded a company to produce the parts for dishes. Initially these systems were quite expensive (up to $10,000 or more) but as the technology improved, the costs dropped dramatically (to $3,000 or less).

Why would anyone want to spend that much money for a C-band home satellite receiver? After all, the dish itself was quite large and unsightly, and required a good deal of space for installation.

The answer lies in several factors. First, because the programming was free, the homeowner only had to make a one-time investment in hardware. There were no additional monthly fees. Second, the signals were extremely crisp and clear because they came directly from the programmer, rather than second- or third-hand from another provider or cable TV system. And third, there were literally hundreds of channels available, a selection that cable companies could not even come close to offering.

C-band dishes were especially popular in rural areas where there was no cable service provider and over the air broadcast signals were weak or even totally absent. As a result, the satellite TV industry surged in popularity and grew quickly.

No More Free Lunch

Of course, all good things come to an end, and it did not take long for satellite TV service providers to realize that there was tremendous value to their programming that was essentially being given away for free to C-band dish owners. They began to lobby Congress for the right to scramble, or encrypt, their signals so that they could no longer be received by dish owners who did not pay for a decoding device. Dish owners hated this idea, naturally, but they simply did not have the organization or influence of large programming companies. Congress passed the Cable Act of 1984, which allowed programmers to encrypt their satellite signals.

Suddenly the satellite programmers were full-fledged satellite TV service providers, with a new (but still small) revenue stream from C-band dish owners. In those days, though, encryption technology was not as sophisticated as it is today, and many dish owners found ways around the encryption or bought bootleg decoders. Theft of service remained a major problem up until the early 1990's, when digital encryption technology went into widespread use.

Competition Heats Up

As the industry grew, individual programmers realized they could not survive if they all were their own individual satellite TV service providers, so they looked to new companies who were willing to take on that role. The biggest boon to the industry, though, came in the form a technology leap that allowed receiver dishes to shrink significantly in size, to the point where they were small enough to be installed on the roof or outside wall of most homes.

A huge new market was born for direct broadcast satellite (DBS) systems. Many companies jumped into this business, most notably a consortium of four cable TV companies as well as a non-cable associated company. Their services were known, respectively, as Primestar and DIRECTV.

More and more satellite TV service providers entered the market, presenting consumers with a confusing array of services at a wide range of prices. Meanwhile, the pressure to improve the technology and deliver more advanced services meant that providers were pushed to spend more and more money to stay competitive. Inevitably, some could not keep up with the financial demands and only the strongest survived.

Industry Consolidation and Changes in Ownership

A flurry of industry consolidation, changes in ownership, and restructuring led to the emergence of two major satellite TV service providers - DirecTV and Dish Network. Their size and financial strength allowed them to invest in new technologies and rapidly expand their service offerings. Today, DirecTV and Dish Network offer consumers a huge assortment of options, including pay-per-view programming, on-demand programming, music services, satellite radio, high speed internet, and more.

About DirecTV and the Dish Network

The Dish Network and DirecTV are the two major satellite TV service providers in the market today, and for good reason. They each offer a range of services at reasonable prices, and have quite a large customer base.

In the early days of DBS, a major obstacle for the providers was the equipment costs the customers had to absorb in order to get their homes set up with a dish and a receiver. Further complicating the issue, if the customer had more than one TV in their home then they had to purchase a separate receiver for each TV where they wanted to have DBS service. The cost was prohibitive for many potential customers, so DirecTV and the Dish Network looked for ways to lower the start up costs and make it easier for people to switch from cable TV to satellite TV.

The winning strategy, as it turns out, was collaborating with equipment manufacturers and offering free satellite TV systems to customers who would agree to service contracts of up to two years. Over that length of time, the Dish Network and DirecTV were able to recover enough revenue to at least break even on the discounted equipment costs, and often gained substantial additional revenue as customers purchased pay-per-view programming and other extra services.

About the Author:

Julie-Ann Amos is a freelance writer for 1st-Dish-TV.net, a consumer guide to digital satellite TV. She has written numerous articles on free satellite dish TV systems and personally has no preference when it comes to choosing satellite TV service providers, as long as she can watch the Science Fiction Channel.

Copyright 2005 1st-Dish-TV.net

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Unraveling the Mysteries of Broadband Internet Service Providers

Broadband internet service providers are widely varied and offer several different connection forms. Broadband can be separated into several different categories, such as cable, DSL, and satellite.

The major benefit of broadband service over dial up service is the website uploading speed. The speed increases exponentially when changing from dial up to broadband service, which saves you time and energy. Broadband is also always on, so you do not need to connect to it each time you want to use the internet.

One broadband internet service provider is your local cable company. They have unsurpassed speed and ease of use. Each time you turn on your computer your internet connection is ready and waiting on you and you do not need to take the time to connect to it as it is already connected. The cost is sometimes a stumbling block for internet users, but these broadband internet service providers sometimes offer package deals with your cable TV service or a slower access speed for a reduced price. You need to ask if there are any deals when choosing this service. All they can tell you is no.

DSL has better speed than dial up service also. Several broadband internet service providers offer DSL service. One of the drawbacks of this service is that it is distance sensitive and only works well within three miles of the central office. It is very dependent on the phone lines and any static or disruption will cause disruptions of your service also. Ask neighbors if they have DSL and if they do, what their experience has been with DSL. Word of mouth is the best way to find out the pros and cons of any broadband internet service provider.

Satellite broadband service internet providers offers a service that many rural or out of the way areas are not offered from their cable company or other providers. This is a plus to many customers who would not have internet service without the satellite providers.

Broadband internet service providers offer a service that millions of customers use everyday. The key is to research the type of service that you want to use-whether cable, DSL, or satellite and find the right choice for you and your family. Compare the web speed, features and cost in your decision and enjoy surfing the web with the speed and convenience that you will love! What more could you want?

Learn the essential information for picking the right Internet Service Provider at Net Zero

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Disgusted With Dial-Up? - Compare DSL Service Providers, Cable and Satellite Internet To See If One

Do you find yourself waiting around for your Internet pages to load or digital photo files and other attachments to transfer?

Do your friends and family complain that they can never get through on the phone line because you or your kids are always online.Chances are you are still using dial up Internet service.Perhaps it's time to consider an alternative method.

The main three types of high speed access include DSL,

cable and satellite Internet. At the current time, DSL service providers and cable are not available in all areas. Some parts of the country do not have access to either option. Good satellite Internet reception is dependant on an unobstructed line of sight to the south. So where you live can make a big difference in which high speed Internet service you choose.

Here are some overviews of each service and comparisons for those

fortunate to have more than one option available:

DSL Service Providers

DSL, which stands for Digital Subscriber Line, describes a

technology that taps into unused frequencies on copper telephone lines to

transmit information at much higher speeds. There is no dialup and accessing services. So access is immediate. With DSL, you can send both voice and high speed data over the same line. The bandwidth, or data transfer capacity, or DSL ranges from 128 Kbps to 1.544 Mbps downstream to your computer. Upstream transfer from your computer is usually limited to 128 Kbps. Bandwidth is dedicated so you don't have to share with other users, but DSL is also more effective the closer you are to service provider's facilities. If your local area has plenty of cable bandwidth available it may be a better option for those located greater distances from a DSL provider. Average monthly charges for DSL services are around $55-$65.

Verizon is one of the leading providers of high speed DSL

service, with a large coverage area. With Verizon DSL you get a monthly package for $34.95 that includes unlimited access with a personalized home page, 9 e-mail accounts, and 10 megabytes of web space. For those customers with multiple computers in the home, there is a home

networking option available. You can connect multiple home computers and laptops to a single high-speed DSL Internet connection at no additional monthly cost.

Earthlink DSL is another option. Their basic package, which includes the same features as Verizon's offer also includes a free dial-up service which allows you to enjoy 20 hours of Internet access per month when you're away from home. This package typically costs $39.99 per month. Earthlink also offers cable and satellite Internet.

As noted, DSL uses copper telephone wires. Rural areas and some cities do not have these wires available for large volume use, which means that DSL is not yet an option in those areas, even if Verizon, Earthlink or another provider offers services there.

Cable

If you have cable TV available in your area, chances are

that you have access to Internet through your cable provider. This service uses the same wires as your cable TV programming and depending on the provider and the area, there may be a good deal of bandwidth available or a more limited amount. Because users share bandwidth, this could be an issue for those living in areas with limited amounts available for Internet use. It is a good question to ask your cable provider before signing up. Your choice for cable Internet is typically limited to only those providers who offer cable TV in your area. On average, cable Internet does tend to be a bit faster than DSL. Service is often slightly less expensive than DSL, averaging around $45 per month.

Satellite

If you do not have DSL or cable Internet available in your

area, satellite Internet may provide a viable option. Its speed is comparable to other high speed Internet services, its always on, and you have the option of adding satellite TV service. However, it requires that you have a clear view of the southern sky from your home anywhere in the continental United States in order to receive good reception from the satellites. The service is typically a good deal more expensive than the other two high speed options discussed, averaging around $100 per month with installation fees of up to $400.

Some people confuse satellite Internet with what's known

as WiFi. WiFi Internet services are actually provided by access nodes located in high traffic areas such as airports and hotel or through Internet cafes. If you have a laptop equipped with WiFi receiver, you can access services from within about 1000 feet of the node. There is typically a fee to use this service. It is a good idea for travelers but does not meet the need for home Internet use because it required the access node.

Although there are several satellite Internet providers,

they all use similar technology. DirecTV is a popular provider because they are also a top satellite TV company. DirecTV satellite Internet service is delivered through a wholly owned subsidiary, DIRECWAY. DirecTV satellite Internet costs $99.99 per month and requires customers to purchase a satellite dish and modem. Installation is typically available from the distributor.

Comparisons

Consult a comparison chart such as the High Speed Internet

Guide which should give you a fair idea of the speed and costs involved. However, it is important to note that the data transfer rates you can get from either DSL or Cable will depend entirely on whatever local providers are in your area.

About the Author:
C.J. Gustafson is a successful freelance writer for 1st-Dish-TV.net, a consumer guide for free satellite TV systems. She has spent hours of time researching cable, DSL service providers, and high speed satellite Internet service providers for her home office. She dreams one day attaching the satellite dish to her RV and spending the winters writing from wherever it's warmest that week

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Challenges in Outsourcing After-Sales Service to Third-Party Service Providers

Outsourcing has become an intricate part of various business processes. In service industry, there has been a pronounced shift in the direction of after-sales support outsourcing. Today, manufacturers, suppliers and retailers believe that outsourcing after-sales service helps them slash overhead costs, streamline service management, and sharpen their focus on competencies which are core to them.

After-sales service is built around the idea of dealing with customers after they have used the product/service. This aims at strengthening the customer relationship, and hence the decision of outsourcing after-sales service should be dealt with utmost caution. Are you outsourcing your after-sales to a support company? How do you leverage the benefits of outsourcing after-sales service? What are the challenges you can face while outsourcing after-sales to a service partner? Through this article, find out the challenges and benefits of outsourcing your post-sales support to a service & support outsourcing company, and analyze how you can avoid the pitfalls associated with it and streamline service management.

Increased chances of pilferage- While outsourcing your after-sales may help you reduce the operational issues relating to managing the service centers; it also increases the chances of pilferages on the flip side. The reduced intermediate handling may increase the chances of irrelevant service and part claims, which may inadvertently lead to mis-management of inventory and loss of revenue. In this case, the very purpose of outsourcing, i.e., to reduce costs become void.

Risk of non-compliance of regulatory terms and conditions- Since the service centers work on their own models and regulations, it may be difficult to streamline your business processes with theirs. For example, if you are a mobile handset manufacturer and have outsourced the after-sales to the service partner who does not follow any automation process for streamlining repair calls. The absence of information regarding handset's repair status may lead to increased TAT (turn-around-time) and customer dissatisfaction.

Discontent with the automation solution used by your service partner- Some service providers use a service management solution that may not offer the results that you seek from your after-sales process; while some service providers may not use any automation technique at all. This may lead to information loss, which could have otherwise been possible from a self-owned automation process.

Outsourcing Only to Subject Matter Experts- There are service providers that carry proficiency in servicing multiple products. It is always a safe bet to outsource to companies that have proven expertise in servicing product/equipment that you deal in. For example, for a cell phone manufacturer, selecting a specialized electronics service center as the outsourcing partner may not be able to give you the desired results. A dedicated mobile handset service center that specializes in troubleshooting the defects, and knows the nitty-gritty of the mobile repair would be more effective.

An effective after-sales service protocol is essential to streamline service management and meet customer's expectations. Before you finalize your service partner, ensure that they use service management software that simplifies the service process, optimizes service performance and reduces the turn-around-time of service engineers. If not, you can make a strategic business decision and employ a service automation solution that you feel fulfills your business goals, and ask them to use that software for managing their service calls. A strong after-sales service can let you experience customer delight, while also saving on your bottom-line.

Rakesh Kumar is a business consultant of Zed Service?. Zed Service? is a leading service management software in India. Zed Service? has lots of innovative features including repair management software, customer services software etc. To know more visit our web site http://www.service-management-software.net now!

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A Comprehensive Guide in Choosing the Best Among the T1 Service Providers

T1 Service Providers

All workloads for your company will be way more productive since your data and communication needs will be processes by the T1 line. T1 service providers that offers T1 internet services will make sure to keep everything and everybody moving without any downtime at all. Now, would you want to experience of having a web conferencing together with your staff members coming from different locations? Today, you have all the freedom to do that with no worries about the bandwidth issues. All of these advantages and benefits are just that for your company's business needs. Productivity and profits will improve as well for your business when you use T1 internet services that are being provided by the T1 service providers.

T1 service providers that offer the infamous T1 internet can help in making your company maintain its website - upload and download important and essential files without having to feel any run-out of bandwidth. And do you know what this means? More employees will be doing their jobs and tasks without any interruptions! This just make the cost of T1 internet pay for its worth over the period of time that you signed a contract for. T1 service providers make sure that unlike the local DSL service, T1 connections assure you that you don't have to share your bandwidth with other subscribers.

So if you have lots of people working for your company that needs to communicate and work with each other, well this is going to be a huge benefit. These benefits of having a blazing fast internet connection can be observed and felt especially when you usually have to share large files. You will discover that the T1 service provider who have offered you the T1 internet services will be the best thing that ever happened with your communications team ever since the invention of radio. Choosing a decent T1 service provider that can give you the proper T1 service will surely result to a better prepared workforce and this will immediately translate to higher earnings in the bottom line, which perhaps the goal of every single company.

The technology that pushed the T1 service providers into making the T1 internet will get your business from the tracks into being well-run machine. Your workers as well as colleagues will truly enjoy having instant access to the internet without any disruptions. T1 service providers have proven that T1 internet services are the best thing that ever happened to businesses and establishments today.

Types of T1 Service Providers

In countries like Japan, North America and South Korea, T1 service providers that offer T1 internet connections have become the standard in telecommunications methods for sending data thru a network router and voice data thru a telephone system from one device to another. However, an E1 circuit is being used instead of the T1 throughout the rest of the world.

T1 lines are originally developed by the Bell Labs in the 60s where the T1 internet connection is also referred as the Digital Signal 1, DS-1 or DS1. The average delivery speed of a T1 circuit is 1.544 Mbps and it also qualifies as a full-duplex kind of circuit.

Prior to the 1990s, T1 lines are used mainly by the telecommunications companies to send voice traffic between central offices. They have also been utilized for a quite a long time via cell phone carriers to connect central office switches with a lot of cellular sites all throughout the city. As of today, almost all companies and establishments use the T1 internet connections that are provided by the T1 service providers.

So much for the introduction, here are the top 3 kinds of T1 service providers:

AT&T is among the premiere and the front liners in voice, video and data communication companies all over the world, serving businesses, consumers, and government. The subordinates of AT&T supply domestic as well as international long distance, regional and local communications services and internet communications services. Having an approximate of $37 billion of revenues, AT&T has built working relationships with almost 50 million consumers and 4 billion business customers who all depend on AT&T for a higher quality of communications. AT&T has also received a lot of awards and was acknowledged for its outstanding performance and customer service.

BELL SOUTH is the communication service where the company is providing the local and long-distance voice and data services to more than 44 million subscribers in the United States and other 14 countries. This company also provides a wider array of voice, broadband data and e-commerce solutions to business customers.

BROADWING COMMUNICATIONS is a subordinate of Corvis, this company is providing innovative telecommunications solutions to businesses, enterprises, carriers as well as other service provides. Their one of a kind, all optical network has the capacity of enabling the transmission of data, voice, video as well as high capacity of bandwidth services with an unparalleled customer focus and speed.

How do T1 service providers work?

In order to understand how the T1 service providers work, then allow me to give you a brief background of how T1 lines work. Now, if ever your business owns and uses a T1 line, it just means that the phone company has brought a fiber optic line or copper inside your company that has the capacity of carrying 24 voice channels which is digitized and at the same time, it can also carry other data at rate of up to 1.544 megabits per second (Mbps).

Almost all T1 service providers work the same. They offer high speed internet connections where the circuits that are being used are not shared with other subscribers. Now, these kinds of circuits that are being provided are also composed of two parts. These two parts are the local loop which is provided and given by the local telephone company since they are the ones who are capable of putting the wire that is connected from the site to the ground. For example, if a high speed T1 is being used for an Internet service, the other end of the circuit will then be routed towards the T1 service provider that is being chosen and the Internet service will then be turned on. The other part is called the carrier circuit. The user of this T1 connection should always remember that if there is a need to troubleshoot Internet T1, he must get both the local phone company together with the T1 internet service provider on the phone all at once for them to do all the needed work on the circuit.

In other places, long distance companies who usually have the big ISP's also have their local circuits and they also are the local telecommunications provider, which is very uncommon and rare. Usually, when the user or the company decides to buy a T1 from their chosen T1 service provider, they are buying the line where the part of the circuit from the local phone company is being resold by the ISP, and then to the company, which becomes the complete T1 line. Although it can be more expensive, it will be better for the company to buy it in this kind of pattern since they can hold the ISP responsible for all the problems that may arise to the local company portion of the circuit.

A high speed T1 line that is provided by the T1 service providers have the capacity of carrying about 192,000 bytes per second which is approximately 60 times more data are being sent compared to normal residential modem. It is also exceedingly dependable, even much more dependable unlike that of the analog modem. T1 lines have the capabilities that can, more often than not, handle quite a few people. And when used for general browsing, hundreds or even thousands of users can easily share a T1 line comfortably.

Latest Developments on T1 Service Providers

Here is another latest T1 development from Cisco. The updated Cisco® T1 data service unit/channel service unit (DSU/CSU) WAN Interface Card (WIC) is now an integrated and fully managed DSU/CSU for T1 or fractional T1 service. The WIC-1DSU-T1-V2 is the updated version of the WIC-1DSU-T1, that offers and provides supported features but still with the same performance. This updated T1 WAN Interface Card with Integrated DSU/CSU makes a lot of workload easier such as Internet or Intranet Access thru reducing deployment and management tasks.

Here are the benefits of this latest feature that I am sure most of the T1 enthusiasts and fans out there can anticipate:

It has fewer devices and cables that is needed to be deployed and managed
It has a remote and local configuration, monitoring, and troubleshooting with the use of Cisco IOS® Software CLI and Simple Network Management Protocol (SNMP)
It is flexible and has an investment protection
It is a Single-vendor support
It has an enhanced reliability
It can also save physical space.

The features of this Cisco® T1 data service unit/channel service unit (DSU/CSU) WAN Interface Card (WIC) would also include:

You can enjoy the T1 or fractional T1 network intereface
It has wet T1 support which is not available on WIC - 1DSU - T1
It is standards-based that includes the ANSI 1.403 and AT&T Publication which is 62411
Its full management features would include the configuration capacity for remote configuration through Telnet that comes from the Cisco IOS CLI. It also has a monitoring router and DSU/CSU can be managed with a single SNMP identity and the extensive DSU/CSU statistics are still being provided by the Cisco IOS CLI.
Finally, its troubleshooting-extensive loop backs that include manual button for network line loop backs, bit error rate tester or BERT test patterns, alarm counters as well as performance reports and all of them can be accessed via Cisco IOS CLI. There are also LEDs for carrier detection, loop back and alarm functions.

Learn more from Bettany Wire about T1 Service Providers on this website URL: http://hubpages.com/hub/t1-service-providers.

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VoIP Service Providers - How To Find The Right One

The field of VoIP is growing very fast because it offers features and services that are not usually found in traditional phone service. In addition, it offers all the familiar features and benefits of traditional phone service. And it can do all this for a lower cost. So it's no wonder that the VoIP phone service is changing the way that people use their telephones. It's a pretty good choice now for almost everybody, whether you're a homeowner or business owner.

As I said before, VoIP service offers the sorts of features that we were used to paying extra for. For example, long distance calls are going to be free or nearly free on VoIP phone systems. This is because VoIP uses the Internet to send your voice messaging. The Internet is a global network, and long distance calls aren nearly effortless. And another thing: Wherever you go, as long as you have an Internet connection, you can have VoIP service.

Here are some things that you should investigate when you're choosing a VoIP service provider:

Audio quality

The newer VoIP technologies give you better sound quality, while reducing overall noise. Expect the best from your VoIP service provider. Make a test call before you make any commitments. If you hear any kind of lag, or any kind of delay in your phone call, then that VoIP service provider is probably not for you.

If you think I'm exaggerating, think about a one second delay and what it can mean. It could mean that the person you are talking to is hesitating for some unknown reason. It could mean that the person you are talking to doesn't understand what you are saying, or is simply confused. Or it could mean that you have a slow Internet connection. Before you commit to VoIP service, eliminate the possibility that the delay is due to technical reasons.

Reliability

If you're a business owner, you can imagine the damage that can be caused if your phone goes out in the middle of an important conference call. Worse yet -- imagine that there are 10 people on the call at your end and 10 people on the call at the other end. If the call goes down for even 15 minutes, that's five man-hours of productivity that's lost. So don't cut corners with your VoIP service provider. Pay a little bit more and get top-notch, reliable service.

Customer service

It should go without saying that your VoIP service provider should give you 24/7 customer support. Not only that: you shouldn't have to wait on hold -- you should be able to get a straight answer quickly. Look for a VoIP service provider that offers alternate modes of tech support, like live chat.

Features

Your VoIP service provider should be able to give you all the standard features that you're accustomed to PLUS free long distance calls, e-mail, fax, Web conferencing, even videophone for no extra fee at all. Other VoIP service providers may charge you for these features. Know what you need ask and for it at the best price before you make a decision.

...and speaking of price

We all feel that VoIP should be free or very cheap. At the very least you should be able to get free long distance and a low monthly service charge. But make sure you're getting more than you pay for. A low price with low voice quality is not a good value. If your VoIP service provider offers a trial. Take advantage of it to make sure that you're getting your money's worth.

Even with all of these benefits VoIP still has a couple of drawbacks. The most notable drawback is that you must have a high-speed Internet connection for VoIP service to work. If you have a slow Internet connection or if your power goes out and you have no Internet connection, you will not have phone service. So make sure that your Internet service is reliable and fast.

As for which companies are the best VoIP service providers, visit this page to find out how to make an intelligent comparison. You'll have to do a little bit of homework and find the best VoIP service providers available to you. But you'll find the investment of time to be worth it.

Conclusion

Before you can make an informed decision about a VoIP service provider, make sure you know all the issues involved.

For more info on VoIP service providers, visit Ara Rubyan's VoIP Solution.

Ara Rubyan is not a part of the VoIP industry, nor does he sell VoIP services, nor does he pretend to be a guru of any kind. Instead, he is like you: a consumer, a business owner, and someone who has been researching the industry so that he could make an informed decision about the best VoIP service for his needs. Now, he's put all his research (so far) in one convenient location and he's sharing it with you, no strings attached.

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