Showing posts with label Skype. Show all posts
Showing posts with label Skype. Show all posts

Thursday, 21 July 2011

Tango raises $42M, will fight Skype on the desktop

How hot is the mobile video chat market? So hot that one of the leading technology companies in the space, Palo Alto, Calif.-based Tango, has raised $42 million aimed at rapidly growing its workforce to compete with startups like ooVoo and industry heavyweights like Skype. The round also gives it a little extra cash to extend its video chat app beyond just mobile devices, to reach some 1.5 billion potential desktop users.

The Series B funding round was led by Draper Fisher Jurvetson and includes existing investors. It includes $8.7 million raised in a convertible note that was revealed through an SEC filing earlier this year. With the latest round, Tango has raised a total of $47 million since being founded just 18 months ago. The funding news was first reported by Bloomberg last month, but was just confirmed by the company today.

No doubt some of the investment comes as a direct result of Skype being acquired in a deal worth $8.5 billion, which is a huge amount for a company in what is still a very nascent video chat market. But while Skype began on the desktop and has been slowly (but gradually) adding support for the iPhone and Android mobile devices, Tango is taking the opposite route.

Tango launched with a mobile focus but is gearing up to start working on PCs, with the upcoming launch later this summer of a desktop app that will let users sign in and be contacted on their phone or on their computer. By doing so, Tango also hopes to attract more users to its service. It currently has about 18 million users on mobile devices, which is a far cry from the 600 million that Skype has attracted to date. But it sees desktop availability as a huge potential boost.

Eric Setton, CTO and co-founder of Tango, said in a phone interview that there are about 1.5 billion PC users worldwide, which is a huge addressable market. Not just that, but PC availability has been the #1 requested feature from its users.

The new app will mirror its existing mobile apps both in form and function, allowing users to be simultaneously logged into their accounts through multiple devices, and ensuring that their contact lists are synced across each. When an outside user tries to initiate a video chat, both the PC and phone will ring, enabling users to choose whichever device they want to talk on.

In addition to PC app development, the funding will be used by the company to ramp up hiring in general. According to Setton, Tango has added about 25 people in the last three months alone, bringing total headcount to 60 employees company-wide. He said it wouldn’t be surprising to see the company with more than 100 employees by year-end.

Many of those employees will work on increasing support for more platforms and mobile devices, as Tango struggles to deal with an incredibly fragmented device market. Some will also work on getting its software supported on the chip level, which will ease integration with devices once they finally come to market.

While Skype is the big heavy hitter in the video chat market, it’s not the only competition Tango has to contend with, particularly in mobile video chat. Over the last year, we’ve seen a rash of new entrants emerge, spurred on in part by the launch of Apple’s FaceTime application on iOS devices.

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Thursday, 7 July 2011

Facebook Video Calling will replace Skype client for most Mac users

Facebook launched a bunch of new features Wednesday, including group chat, a redesigned chat user list, and the biggest of all, video chat via a partnership with Skype. It’s this last one that will have the biggest implications for most average Mac users.

I used Skype video calling approximately three minutes after it launched (with pal and web developer Wes Bos), and it worked perfectly. Installing the plugin on my iMac required a tiny Java app download that’s virtually foolproof to use, and making and receiving calls is as simple as clicking a few buttons and confirming you want to share video.

Video chat doesn’t appeal to everyone. It works well for people who have close relationships with one another (like parents and children) and who live far enough away from each other that face-to-face interaction is rare. But when you add the complication that both parties have to install a dedicated app and have that app open and active, the pool of people who’ll actually use it are even smaller. With Facebook chat, if they’re in your network, they’re potentially available for video calling. No Skype registration, no calling people ahead of time to tell them to open the Skype client so that you can call them, since people are much more likely to be Facebook users (there’s 750 million of them, Facebook announced today) and online at any given time on that site.

Skype’s Mac client also isn’t winning over any fans in terms of its design, mainly because that design feels unnecessarily cumbersome. Facebook’s Skype integration is the opposite of that: It’s invisible, blending in with Facebook’s web presence without drawing too much attention to itself or changing the Facebook experience that users are comfortable with.

For both the above reasons, I think Facebook Video Calling will unseat Skype as the video chat option of choice for Mac users, at least when it comes to consumers. Pro users might need the advanced Skype features offered through the dedicated Mac app, but some of those might make it to Facebook eventually, too, it was suggested at today’s press conference. And things like calling out to landlines and cell phones might be better handled through Skype’s smartphone clients anyway.

Facebook still has to bring video calling to groups and mobile, but the groundwork is laid for that to happen, and while some are saying Google+ is still in the lead thanks to its Hangouts group video chat, I think that’s underestimating Facebook’s advantage in terms of its huge network size lead.

I’m seeing a lot of negative reaction to this announcement on Twitter in general, but I think it will do wonders for the adoption of video calling among less techie users. What do you think?

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